Question 1

IS ALCOHOL STILL ALLOWED ON THE BEACH?

Accepted Answer

Some have the misconception that alcoholic beverages are no longer allowed on the beaches at PCB. This law only applies during March of each year. The rest of the year alcoholic beverages are allowed on the beach.

Question 2

HOW DO WE GET THE KEYS?

Accepted Answer

Our door is keyless. We will email you your own code days before your arrival date.

Question 3

WHAT IS THE UNIT NUMBER?

Accepted Answer

1317. It is on the far east end on the 13th floor. It is a corner unit.

Question 4

HOW DO I GET TO THE CONDO?

Accepted Answer

The condo address is 16819 Front Beach Road, Panama City Beach, Florida, 32413. Just set that on your GPS or enter it at a map website for directions.

Question 5

WHEN ARE THE CHECK IN AND CHECK OUT TIMES? CAN I CHECK IN ON ANY DAY OF THE WEEK?

Accepted Answer

Check in is anytime after 4:00 p.m. central time. Some times the condo will be ready before 4 p.m. If so, I will let you know. Check out is no later than 10:00 a.m. This is strictly enforced due to time constraints. In high demand time (like summer and spring breaks) Saturday check in can result in long waits for the elevators. There are hundreds of units at the Tidewater. We do not require Saturday to Saturday rental. You can arrive on any day. In the summer, most owners require a Saturday to Saturday reservation, so you have hundreds of people checking in on Saturday around 4 p.m. So you need to factor that in. You may want to arrive and depart on another day, or if you do arrive on Saturday be prepared for that wait, or go have dinner or get groceries before you arrive to let the crowd ease up some.

Question 6

WHAT ABOUT PARKING?

Accepted Answer

We are allotted three parking spaces (no particular one, first come, first serve) in the parking deck across the street. There is a skywalk on the second floor that goes across to the registration area at the resort. The maximum clearance height is seven feet.

Question 7

DO YOU ACCEPT CREDIT CARDS?

Accepted Answer

Yes. We also accept personal checks.

Question 8

WHEN IS PAYMENT DUE?

Accepted Answer

To reserve a time period you send in a $100 plus $300 security deposit. Thirty days prior to your check in date we need to have received your payment in full.

Question 9

CAN WE CANCEL THE CONTRACT?

Accepted Answer

Guest(s) can cancel their reservation at any time without penalty 60 days or further out from the check in date. If Guest(s) cancel between 31 and 60 days from the check in date, ½ of the rent will still be due. If Guest(s) cancel any time 30 days or less from the check in date, then the full rent will still be due. We will use reasonable efforts to try to rent it to someone else and credit whatever rent we get to what would be owed by the Guest(s). If we can get it rented for the full rental amount, Guest(s) would owe nothing however the full security deposit would be forfeited. NOTWITHSTANDING the above, if due to order by the State of Florida, Bay County, or the City of Panama City Beach, the lessors are prohibited from renting the property or the beach is closed to the public due to pandemic related issues during the above rental period, the Guest(s) will be entitled to a 100% refund should the Guest(s) choose not to come.

Question 10

IS THERE MAID SERVICE?

Accepted Answer

Unlike hotels, vacation condos typically do not offer cleaning services during the guest's stay. We have a professional team clean the unit before each guest arrives. Linens are changed. Fresh towels, wash clothes, new soap and one roll of toilet paper per bathroom are supplied. During your stay you will be responsible for your laundry as needed (we have a washer and dryer in the unit), and additional soap and toilet paper as needed. Laundry detergent is not supplied; so please remember to bring some or you can pick up some at a local grocery store.

Question 11

IS THIS A NON-SMOKING UNIT?

Accepted Answer

Yes, absolutely no smoking in the unit or on the balcony.

Question 12

WHAT ABOUT PETS?

Accepted Answer

We love our little yorkie, but sorry no pets of any kind are allowed.

Question 13

HOW IS THE KITCHEN STOCKED?

Accepted Answer

There is no food in the kitchen, but there are plenty of dishes, glasses, pots, pans, and cooking and eating utensils. A regular coffee maker, Keurig, blender, crock pot, and toaster are also in the kitchen. The refrigerator has an ice maker in its freezer. Grilling on the balcony is prohibited by HOA rules. So you will not find a grill. A public grill area is available on the ground level. Walmart, Target, and grocery stores are nearby.

Question 14

ARE THERE LUGGAGE CARTS ON SITE?

Accepted Answer

Yes, but they are limited. Go to the second floor of the Tidewater to check on out.  PLEASE DO NOT BRING THE CART INSIDE THE UNIT, as it can easily mark the walls, etc.

Question 15

DOES THE POOL REQUIRE BADGES OR BANDS?

Accepted Answer

Yes. Tidewater Resorts requires guests to check in on the second floor to receive your parking pass and resort wrist bands. These bands must be worn to have access to the amenities: pool, fitness gym, etc. Tidewater charges $35 per unit for this service.

Question 16

CAN WE RENT BEACH CHAIRS AND UMBRELLAS?

Accepted Answer

Yes you can. But **we provide the use of two of the professionally set up beach loungers and one umbrella FREE** (in season from Mar. 1st to Oct. 20. Exact dates may vary according to the vendor.). You can rent more if you wish.  Also, be sure to check the north master bedroom closet. Usually other guests have left items. Often you will find beach chairs, umbrellas, wave boards, floats, sand toys, etc. Feel free to use whatever you like.

Question 17

DO WE NEED TO BUY BOTTLED WATER?

Accepted Answer

Surprisingly the water at PCB does not have that funny taste like at Destin and other coastal towns. Also, our side by side refrigerator has a filtered water dispenser. The water is good to us! We usually do not buy any bottled water.

Question 18

WHAT ABOUT HURRICANES?

Accepted Answer

Hurricane season is officially from June 1 through November 30. The peak time tends to be late August through September. However, landfall hurricanes are not that common. On average, two major hurricanes will make landfall somewhere on the U.S. every three years. About five hurricanes of any size will make landfall somewhere on the U.S. every three years. We do not issue refunds due to the threat of a hurricane. However if there is a mandatory evacuation you will receive a pro rated refund for each date of your vacation during the period of the mandatory evacuation.

Question 19

WHO DO WE CALL IF THERE IS A PROBLEM?

Accepted Answer

In the unlikely event there is a needed repair, you can call or email us.

Question 20

MAY I ASK WHO YOU ARE?

Accepted Answer

We are Brent and Angela Craig. We are the owners of the unit. We are not a management company. We have just this rental condo. So you will get our upmost attention. We live in Madison, Alabama.  Brent is a retired state district judge. Angela is retired from the central office of Hartselle (AL) City Schools.

Question 21

I HAVE MORE QUESTIONS.

Accepted Answer

No problem, just email us and we will try our best to answer your questions.

Craig Condo Tidewater 1317 Corner Unit

Questions Before You Book